Tapa’s handheld Waiter ordering feature helps improve sales performance and increase staff efficiency by speeding up the ordering process. Our handheld web app allows waiting staff to take orders from customers directly at the table and send them to the kitchen without having to walk back to a separate order taker terminal at the counter.

Waiting staff can improve service by processing orders faster, reducing human error involved in writing down orders and re-entering them at a fixed EPoS terminal.

Simple For Staff To Use

With a simple to use and intuitive interface staff can quickly select a customers table, order food and drinks, customise cooking selections, review and read back the order to the customer and then send items to the relevant bar or kitchen prep printer or screen. No need to write down the order and congregate around an order taker, avoiding serving areas where human contact and spacing is reduced.

No Mistakes

With a step by step handheld ordering system, no handwriting to decipher and a clear review screen to confirm orders with customers, simple mistakes are eliminated. Fewer mistakes equal lower food costs and higher profits. Users are guided through the entire order process, from how do customers want their steak cooked, which sauce would they like to which side order. Handheld Ordering is fully functional and intuitive.